Tuesday, January 18, 2022

Uber driver helps teen get home safely after I-95 traffic jam in storm

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DaVante Williams has been praised for her heroism in getting a teenage girl stuck in traffic for more than five hours at Interstate 95 in Virginia to her parents ’safe home.

Williams, a 32-year-old Uber driver, said in an interview with Acesparks that it became a priority on Jan. 4 after it became clear how much traffic on the 50-mile reserve had deteriorated due to a severe winter storm. its passenger safety.

The teenage client was on his way from Union Station in Washington to his home in Williamsburg, Virginia. After the train was canceled several times due to weather conditions, it was picked up at 2am.

$ 600 banknote:The Uber driver was stuck on the I-95 for nine hours during a snowstorm

How to reduce costs:It’s not just you. Uber and Lyft trips are more expensive

On a car trip, Williams could tell the teenage customer was in a low mood. “He’s telling me he’s fine, but I heard him talking on the phone with family and friends, and I heard he was just tired, emotional, and exhausted,” she told Acesparks.

Although Williams provided the teen with a snack, GPS said he was stuck in traffic for about three hours after being in a traffic jam for hours, worried that there was not enough gas. Police tried to get off the interstate road, but alternative roads were closed due to fallen trees and power lines.

After talking to his parents, Williams, who had limited resources and it was clear that it would take hours to get him home, decided to buy a hotel room for a client with his own money.

“They don’t know me, I don’t know them and I understand,” he said. “They just want to make sure their children are safe.

“So around 8:30 (the next night) he texted me and told me he was safe. He thanked me for everything and his parents also thanked me for doing what I did for my daughter because I I didn’t do it. I have to. “

Uber later reimbursed Williams for hotel room and price tweeted his praise: “Not all heroes wear foreheads.”

After that, social media emerged and one of the users wrote, “The best driver in Uber history”.

Although Williams earned $ 107 for his trip, he was able to turn customer service into a whole new business: he was offered a leading driver at Alto Rideshare, which has branches in Dallas, Houston, Los Angeles and Miami. . and DC His new job responsibilities will be to train other drivers in customer service.

Williams is a full-time property manager and realtor.



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